MaidCRM Cleaner App Support

Contact us

Email support@maidcrm.com and we will get back to you within one business day. If you work with one of our brands, you can also text or call your brand office number shown in the app under Profile, Help / contact office.

Common questions

I am not receiving my sign-in code

Codes are sent by SMS to the phone number on your cleaner profile. Wait two minutes before requesting another code. If it still does not arrive, contact your brand office to confirm the phone number on file.

I do not see any jobs

Open jobs are matched to the service areas on your profile. Check Profile, Service areas, and add the zip codes or cities where you work.

Push notifications are not working

Make sure notifications are allowed for MaidCRM Cleaner in your phone settings, then turn the New job alerts switch on in Profile.

How do I delete my account?

In the app, go to Profile and choose Delete account. This deactivates your cleaner profile and signs you out on all devices. Payout and tax records are retained where required by law. You can also email us to request deletion.

Privacy

See the MaidCRM Cleaner app privacy policy.